International Committee of the Red Cross (ICRC)
Over 250 ICRC colleagues engaged in career development masterclasses across Logistics and People & Culture, with an overall satisfaction rate of 8.2.
Client: International Committee of the Red Cross (ICRC)
Sector: Humanitarian
Client challenge/opportunity:
At the International Committee of the Red Cross, employees dedicate their careers to helping others. But ICRC also wanted to help them, by giving every manager and employee the tools and confidence to grow their own careers.
Managers and employees wanted to feel more confident about holding meaningful career conversations. Internal feedback revealed a need for a mindset shift, encouraging managers and employees to own career development rather than relying solely on HR.
Solution delivered:
Antoinette delivered a series of Confident Career Conversations Masterclasses for managers and Career Compass Masterclasses for employees. Through interactive, energising sessions – both online and face-to-face – Antoinette equipped managers with tools to support their teams’ growth and inspired employees to take ownership of their own career journeys.
Outcomes/results:
Participants responded well to the masterclasses. One participant shared, ‘It’s the first time I’ve felt truly confident starting a career conversation with my team.’
- Over 250 colleagues took part across multiple departments, with an average satisfaction score of 8.2/10.
- 100% of client feedback rated as “very satisfied,” with Antoinette praised for responsiveness, appropriateness of materials, and professionalism.
- Participants described the sessions as engaging, practical, and confidence-building. They highlighted role play, toolkits and visualization exercises as particularly impactful.
- Managers reported a significant shift in how they approach career conversations.
Additional Resources:
Each participant received access to the Career Conversation Toolkit or Career Compass Workbook, alongside Antoinette’s best-selling book Confident Career Conversations.
Career Conversation Toolkit
Practical conversation tools for managers, mentors and coaches
Career Compass Workbook
Guided exercises to help employees reflect and plan their careers
Testimonial
“The masterclass was engaging, practical, and very well facilitated. The Career Conversation Toolkit was simple yet powerful, something I can use immediately in real discussions with my team. I appreciated the role plays, breakout sessions, and visualization exercises, which made the learning come alive. The session gave me confidence to have more meaningful career conversations.”
Participant, ICRC