NatureScot

Following the success of the Career Compass Masterclass, NatureScot partnered with Antoinette again, this time to embed career conversations more deeply across the organisation.

NatureScot wanted to nurture a culture where employees take ownership of their careers and managers feel confident supporting them. With limited budgets, they sought a cost-effective way to build these skills at scale.

Antoinette led a 12-week blended learning journey, guiding participants through interactive workshops, self-paced study, and live practice, all designed to build skill, confidence, and community.

The 12-week certification programme combined:

• An introductory workshop to set expectations and build community.
• Four live online workshops supported by self-paced modules, videos, reading, and interactive activities.
• 1:1 support from Antoinette to help participants apply learning to their context.
• A final delivery presentation where participants practised facilitating and received expert feedback.
• A certification assessment, requiring each participant to deliver their own Confident Career Conversations Workshop to colleagues and submit a reflective report.

On successful completion, participants became licensed Certified Career Conversations Facilitators, with ongoing access to the AO Facilitator Community, supplementary materials, and discounts on toolkits and workbooks.

The results were tangible. Participants left not only more confident but excited to share what they’d learned with others.

• High engagement: Participants valued the interactive sessions, practice opportunities, and practical models. Many cited the live practice as the most beneficial part of their learning.
• Capability building: Staff reported increased confidence in holding and facilitating career conversations, with comments highlighting the power of reflection, ownership, and solution-focused coaching.
• Scalability: NatureScot now has a cohort of internal certified facilitators equipped to deliver Confident Career Conversations Workshops across the organisation, embedding capability cost-effectively. This new network of certified facilitators is helping to embed career conversations into the fabric of NatureScot’s culture.
• Positive feedback: The programme achieved an overall satisfaction rate of 8.7. Participants praised the quality of facilitation, clarity of materials, and practical application to their roles.