Case Studies

UNOPS: Career Conversations Webinars improve communication between employees and their supervisors

Key facts and figures

United Nations Office for Project Services UNOPS
Satisfaction Score (NPS)
0 /10
Increase in Career Conversations
0 %+

It is an excellent program. The information was very clear and very well presented. The facilitators were excellent. It was great having questions to answer, it made the session more interactive and it was interesting seeing the thoughts of everyone (including those who would usually not speak up during this type of sessions).

Business priorities:

Supporting the career growth of high performing employees

Sector:

Non-profit Organisation Management

Lead contact:

Head of Talent Management

Employees:

52 participants nominated by their offices for the High Performing Nationals Programme

Locations:

19 countries

Our client’s challenge

UNOPS is a project based organisation by nature. This means they cannot commit to offering long-term career paths. However, the project-based nature also comes with certain advantages – they engage in a broad range of projects, which means that the development opportunities that do not exist in one country/region may be found in another, and that although some opportunities do not exist today, they may appear in the future.

As an organisation they have an above average high engagement rate, which is measured in People Surveys. However, Career Development came out as one area to strengthen in the organization. This National Higher Performer Programme was one action among others.

52 participants from 19 counties were nominated by their offices based on the set eligibility criteria (outstanding performance and tenure with UNOPS). As part of the Programme, UNOPS wished to support the individuals to take the lead in driving their own development. They also wished to ensure their People Leaders had the tools and skills to help the individual grow.

Our solution and results

As part of the High Performing National Programme we delivered a series of webinars. We delivered our Confident Career Conversations Webinar series for Supervisors to help them develop the skills to engage in career conversations with their supervisees. To complement the webinar series, we provided each supervisor with a Career Conversation Toolkit. We also delivered our Career Compass webinar for the individuals and provided each with a Career Compass Workbook so they could prepare effectively for career conversations with their supervisor.

The webinars were very well received. The series for supervisors was rated 9 out of 10. The webinar for supervisees was rated 9.2 out of 10.

The webinars resulted in the following:

  • 82% of the Programme participants reported an increase in career conversations with supervisors
  • 86.4% of supervisors reported holding two or more career conversations since the beginning of the Programme

Great webinar. Very useful. It makes people think and reflect where they are, what they are doing now and what will be the future. It was very motivating to see the actions that I did and those that I still have to do. The way it was conducted was very motivating and made people focus more. We gained the knowledge how we should developed our career in better way.

Supervisee

Book a Discovery Call

Your journey starts with a confidential 45-minute informal Discovery Call to discuss your career management needs and priorities. View available times and book your 45-minute slot now.
UNOPS
Career Conversations Webinars improve communication between employees and their supervisors
Read Case Study
UNDP
Virtual Career Labs enhance the employee experience by supporting their career journey planning
Read Case Study
Red Stripe
Blended online learning develops career conversation skills across time zones and geographies
Read Case Study
HRP Alliance
Pilot Mentoring Programme supports the development of early career female researchers.
Read Case Study
FCDO Services
Career Conversations Training Empowers Managers and Employees to Have Meaningful Conversations
Read Case Study
Bravura
Leadership Team Coaching delivers Transformational Impact on People and Business
Read Case Study
BravoSolution
Leadership Skills Training Increases Employee Satisfaction By 15%
Read Case Study
BMJ
Career development coaching ensures diverse talent is recognised and utilised
Read Case Study
AWP
Mentoring Skills Training Creates a More Empowering and Supportive Culture
Read Case Study
Scroll to Top

New Book!

Empower your employees for career growth and retention. Download the first chapter free today.

confident career conversations book Cover by Author Antoinette Oglethorpe