Leadership is key when it comes to a business surviving the tougher periods of economic fluctuations. Having grappled with the recession for this long, senior managers and leaders have focussed on staying afloat, cutting costs and delivering as well as possible under challenging circumstances. In short: surviving. Now there are some early...
Performance feedback. Performance appraisal. Performance review. No matter what you call it, managing performance is key to being successful as an organisation. That's why one organisation asked for our help. In 2008, a Health Care organisation was striving to develop an internal performance culture. The organisation had designed a new Performance and...
What is the PARTNER Model? PARTNER is an acronym for: Platform Definition Approach Other Party Rules of Communication Their Story-Your Story Notice Past Success Express Appreciation Reach Agreement Conflict in the workplace can take a number of different forms and degrees. From muted disagreement through to raised voices, sometimes even violence. It...